One question I get on a daily basis from supervisors and managers is “what do I say?” The context is usually in relation to addressing a struggling employee. To start, use these three keys of the Do’s and Don’ts as a starting point: 1st – Set the environment -Don’t confront them in front of their

When it comes to managing your people, how you say something to them is often more important than what you say. So here are three ways to support you when you are making corrections: 1st – Create the space first by asking if they are open to feedback. 2nd – When they are open, ask

Being aware of, and embracing, your strengths and weaknesses is more important now than ever before. This is fantastic news because the more you know the more you grow in all areas of your life. The best way to gain a higher level of self-awareness is two part. 📝First, by gathering feedback from trusted, reliable

I remember what it was like being a new leader. I would be in a position for a couple years, get things up and running, then off to the next. Solving problems, creating systems, training, each time with new challenges and growth potential. One reason making it so great were the amazing leaders I had.

Think about the last time an employee of yours walked in to your office. They sit down, close the door, and start talking. In that moment it can be hard to tell if what they’re saying is coming from a place of being entitled or empowered. There is one key to telling the difference between

How resourceful recruiting makes filling a position so much easier Being resourceful to recruit top talent is not as cumbersome as it may sound. In fact the opposite is true. Because never in history have you had access to so many networks of people. Take a step back, look at how most companies recruit. –

Satisfaction: Fulfillment of one’s wishes, expectations, or needs. In the workplace, having satisfied employees is a good thing. Yet there is still something missing from making it great. This one thing is what separates good employees, teams, and managers from outstanding ones. That things is standards. By following up satisfaction with standards you learn two

Driving home later I realized, he was totally serious. “I was going to send them to your webinar, but was afraid afterwards they would start making demands” he said. This remark stands out because it touches on a major issue I see in leadership. As a leader, it is so important to help your people

It is no secret the world around you and people in it are always looking to label. These labels can be powerful. Over time, if not resilient, you can find your identity trapped in a box of who others say you are. It does not happen all at once though, it builds and grows in

When I travel for work, I get to go to places I have never been, haven’t been in a long time, or a place I may not return. Because of this, I make room to do at least one little thing that helps balance work mode and appreciation mode on each trip. From an experience