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Friday, 24 September 2021 / Published in Leadership Development

The One Thing You Must Know When Having Crucial Conversations

Criticism hurts. Feedback helps.

There is a very fine distinction between the two when it comes to both giving and receiving.

Criticism comes from a place of judgement and fault.

Feedback comes from a place of perspective, experience, and caring.

The fine line is in the words you use – because words matter.

Today, gather some feedback from people whose perspective is important to you.

Then notice how you give feedback to your people.

This new information regarding your approach can have a profound impact on the relationship you have with your people.

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