It is time to listen to the one who knows themself the best…
the person themselves.
Too often managers and supervisors attempt to be clever when it comes to talking to their people.
They ask me what they can or should say so they don’t get in trouble.
The funny part, had they been listening to their employee and paying attention to their behavior they would already know what to say.
Listening in this context means clearly understanding where their employee is coming from.
Instead, the desire to avoid conflict causes a small issue to grow into a much larger one.
So to keep communication super simple, do the following:
1 – Pay attention to how your people are showing up.
2a – If below your expectations , ask them how you can support them. Then listen to them, help them, and hold them accountable.
2b – If at your expectations , ask them what tools or training would help them grow. Then listen to them and provide them opportunities for growth.
2c – If above your expectations, ask them how they can stretch their goals. Then listen to them and help them.
3 – For each type of person, continue active listening, over and over again.
This is how you lead people the way they need to be lead.